What to do if the mute button in your HP Pavilion Laptop refuses to switch to unmute mode?

When the mute button rebels against you, try stroking it gently just like you would pet your dog. If there's no reaction from the touch screen button, resist the temptation of punching, jabbing or slapping the key. Just go to the control panel. Click on the Sound, video and game controllers. Manually delete the drivers that fall under this link. Restart the comp. And wait. Windows will automatically reinstall these drives. And suddenly out of nowhere your mute button will shine to life!